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Terms, conditions of the service and privacy policy

By registering to the activities proposed by LAREFA, you accept the terms, conditions and regulations of the activities highlighted below. Details about the protection of personal information are also reported in this page.

Responsibility

Absolute safety does not exist in the mountains, hiking is not without dangers (including the potential risk of injury and death), even if accompanied by an international mountain leader. The leader undertakes to make weighted assessments and take reasonable decisions by informing the client of these, however he will never be able to exclude any risk. This is why the customer's sense of responsibility is also crucial for maintaining a good level of security. By registering for an activity, you accept the residual risk margin implicit in the activity itself, thus renouncing any claim for compensation for damages and attributing responsibility to the leader.

Insurance

The LAREFA accompaniment service includes insurance for all its customers who are not CAI (Italian Alpine Club) members which covers search and recovery costs in Europe in case of necessity and emergency (repatriation not included). However, LAREFA invites participants to always take out personal coverage for all your mountain outings, for example through one of the various well-known bodies: Dolomiti Emergency, CAI, etc. LAREFA also recommends that you also take out an adequate accident and travel policy relating to the sporting activities undertaken.

Unsuitable mountain conditions

LAREFA leader is the only person responsible for evaluating the conditions of the mountain and therefore, during the excursion and in the presence of adverse conditions, can modify the execution of the same at his own discretion. Also undertakes to cancel the hike in the event of adverse weather/mountain conditions. It will be the care and attention of the leader to propose possible alternative destinations of the same characteristics to the original hike. If this is not agreed, credit will be made for any advance amount, for a future exit or fully reimbursed. This decision will be made in mutual agreement with the customer. Safety is of the highest priority and the leader never guarantees the summit or completion of the hike, however much he will work to make the hike successful.

Program cancellation or change

The leader can cancel or modify the program or the itinerary, at his own discretion, at any time, both for the conditions in the previous point, if the psychophysical conditions of the clients make it necessary and also due to leader phisical/healt condition.

Cancellation by the customer

The right of withdrawal is excluded, pursuant to art. 59, paragraph 1, lett. n) of Legislative Decree 6 September 2005, n. 206 (Consumer Code). According to this provision, the right of withdrawal is excluded in the event of the purchase of services relating to leisure activities if the contract provides for a specific date or period of execution. There are no exceptions in the event of contagion from Covid-19

Prices

Prices are per person, VAT included and include the leaders fee. They do not include anything not expressly specified and agreed upon at the time of enrolment, such as mountain refuge services and out-of-pocket expenses for the leader. The estimate for the LAREFA professional rate is valid for 6 months from the date at the top of the estimate itself.

Minimum number of participants

Some of the excursions are carried out only when the minimum number of participants foreseen in the program has been reached. In case of not reaching the minimum number, a revised price will be offered considering the actual number of participants, the customer can accept or refuse the proposal, in case of refusal the activity will be cancelled.

Customer obligations

The Customer undertakes to ensure that he meets the necessary conditions and requirements that may be mentioned in the description of the activity (psycho-physical condition, level of practice possibly required, etc.). Otherwise, the companion can prevent the customer from participating in the activity, without granting any type of refund. The customer undertakes to comply with "the activity regulation".

Obligations of the participants

Participants are required to (activity regulation):

  • respect the daily departure times and the established program, adapting to any changes made to thecompanion;

  • show up in a psychophysical condition and clothing suitable for the activity or trip;

  • maintain a disciplined behavior during the activity or trip;

  • respecting people and private property and complying with the provisions issued by the leader;

  • relate to fellow travelers in a friendly and respectful way, without excluding anyone, promoting the formation of a collaborative and welcoming team spirit;

  • follow the established route without leaving or abandoning the group and without exceeding thecompanion;

  • not to cause environmental damage (collecting plants, mushrooms, disturbing animals, etc.) and in any case to adopt an environmentally friendly behaviour;

  • keep your waste up to the appropriate bins.

Each participant is personally responsible for any risky behavior for himself or for others, in particular if he were to take personal initiatives despite the contrary opinion of the participant. leader.

Photographs and video recordings

During the activity or trip, photographs and/or video footage will be taken which may appear on public domain sites and which will be used by LAREFA and its partners for promotional purposes. Participation in the excursion implies the authorization for the publication of the said material. Otherwise, participants are requested to declare denial through the subscription form completed at the time of booking,

Privacy policy

Please do not use this website or other LAREFA services if you do not agree with the following:

  • By making a booking or contacting us, you consent to the transfer, storage or processing of your personal data as set out below. We need these details to fulfill our contract with you.

  • By completing a booking form, we ask for the personal information, such as: name, email address, address, telephone number, age, relevant experience and fitness, medical condition, emergency contact details.

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Maintaining internal records;

    • So that your leader can look after you safely in a mountainous or wild environment;

    • We may use the information to improve our products and services;

  • The information we hold about you will only be passed on to your leader before an hiking day you are booked on. We do not sell, trade, or otherwise transfer your personally identifiable information to outside third parties. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety;

  • We will do our best to protect your personal data. The transmission of information via the Internet is not completely secure, therefore we cannot guarantee the 100% security of data transmitted to this website, therefore any transmission is at your own risk.

  • Once we have received your information, we will take all reasonable steps to protect your personal data and will do our best to prevent unauthorized access. All information you provide to us is stored securely;

  • If at any time you suspect or become aware of a security breach, or receive suspicious communications from someone claiming to be ours, please notify us immediately via info@larefa.it;

  • As much as possible, we will limit the amount of data stored on paper. Any paper documents that contain information that we need to keep (e.g. booking forms) will be converted to electronic format and then the original paper document will be destroyed;

  • You have the right to access any information we hold about you.

Acceptance of the regulation

Partecipation to the activities implies the unconditional acceptance of these regulations.

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